Wanted a replacement for our raincover for the moose fire pit which we love. Called Diana in South River Ontario and might I say, the customer service was exceptional. I left a message and was shocked when they returned my call within a few minutes. It is a great Canadian Company and their products are excellent quality. Had the fire pit for a few years and works extremely well. Looks good with the patina and have had a lot of compliments on it. Great for outdoor meetings during covid.
Diana couldn’t have been nicer and arranged to send us a replacement cover.
I RATE BEAR CHAUR COMPANY A FIVE STAR FOR SURE
Hubby and I have had our Bear Chairs for over 20 years! So proud that these are made in Canada! The BC201C is a beautiful cedar kit that we assembled our selves. And to top it off, the customer service at The Bear Chair is amazing!
We love our Muskoka chairs and dining table and chairs.
I bought two Muskoka Chair Kits (to be exact, the BC101P) and I absolutely love them. The instructions were straight forward to follow when assembling, and when I got confused I referred to the handy YouTube videos to get clarity. They are some of the most comfortable chairs I have ever sat in. I recommend to all my friends and family to get outdoor furniture from The Bear Chair.
First most. Dianna was very nice and accommodating.
I was calling from the west coast and She made me feel like I was visiting with my friendly neighbor.
We bought and finished our two beautiful chairs for our new parent kids. We were amazed how comfortable they are. Precision made with quality. I tried to find a child chair kit to match with no luck untill Dianna came to my rescue and searched the sold out wharehouse .
Yeah!! She found the last one tucked away and shipped it off the same day.
Home Town Pride.
An absolute pleasure to deal with.
Thanks Dianna of the Bear Chair Co.